Privacy Policy

We built THULI to help people learn practical skills — not to collect data for its own sake. This page explains what information we gather, why we need it, and the choices you have.

Who we are

This privacy policy applies to THULI – That's How U Learn It (“THULI”, “we”, “us”, or “our”), an edtech company based in Korattur, Chennai, India. We operate thuliedu.in and related online services, including courses, tuitions, software solutions and community events.

If you have questions about this policy or your personal data, contact us at thuli.edu@gmail.com or call +91 85250 97170.

Information we collect

The type of information we collect depends on how you interact with us. We may collect:

• Account details — name, email address, phone number and password when you register for a THULI account.
• Enquiry and contact information — details you submit through our consultation form, WhatsApp messages or email, including your name, phone number, the course or service you are interested in, and your preferred day and time.
• Payment information — when you purchase a course or service, payment processing is handled by our payment partner Razorpay. We receive confirmation of your transaction (such as order ID and payment status) but do not store your full card or UPI credentials on our servers.
• Course and usage data — information about programmes you enrol in, registrations and activity within your member dashboard.
• Technical and usage data — IP address, browser type, device information, pages visited, referring URLs and general interaction data when you browse our website.
• Cookie and tracking data — information collected through cookies, pixels and similar technologies, as described below.

How we collect information

• Directly from you when you register, fill out forms, make a purchase or contact us.
• Automatically when you visit our website, through cookies and similar technologies.
• Through third-party platforms such as Meta (Facebook and Instagram) when you interact with our ads or visit our site after seeing them.
• From our service providers who help us operate the website, process payments and deliver our programmes.

How we use your information

• Create and manage your account and member dashboard.
• Respond to enquiries, schedule consultations and provide customer support.
• Process course enrolments, tuition registrations and payments.
• Deliver the educational programmes and services you sign up for.
• Send important updates about your account, purchases or scheduled sessions.
• Improve our website, courses and user experience.
• Measure the performance of our marketing and advertising campaigns.
• Show you relevant ads on platforms such as Facebook and Instagram, including remarketing to people who have visited our website.
• Comply with legal obligations and protect against fraud or misuse.

Cookies and tracking technologies

Like most websites, we use cookies and similar technologies to keep you signed in, remember your preferences, understand how visitors use our site and measure our marketing efforts. These may include:

• Essential cookies — required for authentication, security and basic site functionality, including remembering your cookie choice.
• Analytics cookies — help us understand traffic patterns and how people navigate our pages (for example Google Analytics and Vercel Analytics). These are only set if you accept them in our cookie banner.
• Advertising cookies and pixels — including tools provided by Meta (Meta Pixel), which may collect information about your visit and link it to your Facebook or Instagram account where applicable. These are only set if you accept them.

You can change your choice at any time using the “Cookie settings” link in the footer, or through your browser settings. Blocking certain cookies may affect how some parts of the site work. You can also manage ad preferences through Facebook Ad Settings and Meta's ad preferences page.

Advertising and Meta platforms

We use Meta Business Suite and related tools (including the Meta Pixel) to run advertising campaigns on Facebook and Instagram, measure their effectiveness and reach people who have shown interest in our programmes. Data shared with Meta is governed by Meta's own data policy.

Sharing your information

We do not sell your personal data. We share it only with service providers who help us run THULI (hosting, payments, analytics, messaging), with advertising platforms as described above, and where required by law.

Data retention

We keep personal data only as long as needed for the purposes above, to comply with legal obligations, or to resolve disputes. Enquiry data that does not lead to an enrolment is deleted or anonymised within 12 months.

Your rights

You may request access to, correction of, or deletion of your personal data, or object to certain processing, by contacting us at thuli.edu@gmail.com. Account holders can also request account deletion from their dashboard.

Children

Many of our tuition students are under 18. We collect a minor's information only with the involvement and consent of a parent or guardian, and only what is needed to deliver the tuition.

Security

We use industry-standard safeguards — HTTPS everywhere, access controls and trusted providers — to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Changes to this policy

We may update this policy from time to time. The “last updated” date at the top shows when it last changed. Material changes will be announced on the website.

Contact

THULI – That's How U Learn It, Korattur, Chennai, India. Email thuli.edu@gmail.com · Phone +91 85250 97170.